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Please read these terms carefully before using the services, website, and booking platform of Baniya Travels.
By using our website, booking a ticket, contacting our support team, or using any related services, you agree to comply with these Terms & Conditions.
Passengers must provide accurate and complete information during booking. Incorrect names, contact details, travel dates, boarding points, or other booking information may lead to service issues, delays, or denial of boarding.
Passengers are advised to arrive at the boarding point at least 30 minutes before departure. Failure to arrive on time may result in the ticket being treated as a no-show, and refund or rescheduling may not be available.
Seat selection is subject to availability. In exceptional operational situations, Baniya Travels reserves the right to adjust, change, or reassign seats if necessary.
Departure and arrival times are subject to road conditions, weather, traffic, technical issues, government restrictions, or other circumstances beyond our direct control. We will make reasonable efforts to maintain schedules, but exact timing cannot always be guaranteed.
Passengers must behave responsibly and respectfully during the journey. Misconduct, abusive behavior, intoxication, harassment, or actions that affect the safety or comfort of others may result in refusal of service or removal from the trip without compensation.
Passengers are responsible for their luggage and personal belongings. Hazardous materials, illegal items, and prohibited goods are not allowed. Baniya Travels will not be responsible for personal belongings lost, stolen, or damaged unless required by law.
Any request for ticket changes, cancellation, or refund will be handled according to our applicable cancellation and refund policies. Approval may depend on route, timing, ticket type, and operational conditions.
Baniya Travels reserves the right to delay, reschedule, modify, or cancel services due to unavoidable operational reasons, weather, road closures, strikes, breakdowns, safety concerns, or force majeure events.
To the extent permitted by law, Baniya Travels shall not be liable for indirect, incidental, or consequential losses arising from delays, schedule changes, missed connections, or events beyond operational control.
We may revise these Terms & Conditions at any time. Updated terms will be published on this page, and continued use of our services means you accept the updated terms.
For questions about these Terms & Conditions, please contact Baniya Travels through our official support channels listed on the website.
